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  • Montgomery
    334.328.3570
    Auburn
    334.246.4914

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Satisfaction Guarantees

Dixie Satisfaction Guarantee

Service & Repair Money Back Guarantee

If you are not 100% satisfied with the electrical, plumbing, air conditioning or heating service we have provided, we will refund your money. If our technicians or electricians smoke or swear in your home, are not drug-free, do not wear shoe covers or leave your home without cleaning up, you do not pay for the service. If a repair fails in the first year, we will repair it again absolutely free.

Dixie Cares Plan Lifetime Guarantee

One of the many benefits of our Dixie Care Plan is an lifetime guarantee on all the electrical or plumbing work performed in your home (Excludes light bulbs, motors and exterior electrical items).

Equipment & Fixture Money Back Guarantee

We guarantee that the air conditioning, heating, electrical, or plumbing equipment and/or fixtures we supply and install in your home will perform as we have stated. If an equipment or fixture fails during normal use in the first year, we will either repair or replace the item at no charge to you.

Electrical Panel & Main Service Money Back Guarantee

We guarantee that your electrical panel and main service replacement project will be completed on or before the date we have promised. If your panel or service gives you any trouble at any time, we will repair the problem free of charge. We guarantee that all materials used will be as specified and up to the code in your area. And we guarantee to protect the condition of your home.